Making a Claim

Once youíve chosen your private medical insurance policy the most important thing you need to know is how to make a claim for the medical treatment you receive.

We have tried to keep things as simple as possible for you in the following 5 steps:

  1. Always visit your GP first: They will need to refer you to a specialist before any necessary treatment can begin

  2. Notify your insurer promptly about any likely claim, most insurers have a claims helpline you can call for authorisation for treatment Ė ask for written confirmation before you go for treatment Ė this will ensure you donít receive a bill for uninsured costs

  3. Check if there is any excess on your policy and when and who you need to pay it to

  4. Ask the consultant for a cost estimate of any treatment they recommend, to make sure you donít exceed your policy limit

  5. Visit your specialist to receive your treatment. If you need further treatment, you will need to contact your insurer again to get authorisation

Fowler Penfold Healthcare is part of the A One Insurance Group   ©   May 2020

A-One Insurance Group comprises separate companies, who are authorised and regulated by the Financial Conduct Authority